A Team of Eye Care Professionals at Specs Fair is always looking forward to earn
your trust and to have a long-term business with you. One of the final steps in
the process of working with us involves the Shipping. Our team insists on
erring on the side of over-communicating with our customers and potential
customers. Below you’ll find an overview of our shipping policy:
Process:
–
As soon an order is received, it takes 5 hours to be pushed to the
production, as we need to verify the order details, including the frame and
lenses compatibility and the shipping details
–
Depending upon the prescription and the type of lenses, the time varies in the
production. It can take up to 4-5 days for progressives or bifocals.
–
Initially orders with Standard Shipping are shipped from our production to US,UK,Australia & Canada and then they are forwarded to the individual customers.
–
Express shipping orders will be shipped from our production directly to the
customers
Transit times:
Following countries will have both options for Standard & Priority Shipping at checkout:
- USA (Standard & Priority Shipping)
- UK (Standard & Priority Shipping)
- Canada (Standard & Priority Shipping)
- France (Standard & Priority Shipping)
- Ireland (Standard & Priority Shipping)
Following countries will have Standard Shipping option:
- Malta (Standard only)
- Puerto Rico (Standard only)
All
other countries on the websites will only have Express option.
Express Shipping for US,Canada and UK take 3-7 days in transit and for other
countries, it is 10-12 days
Standard Shipping to US, UK and Canada is 12-14 business days and for other
countries is 2-3 weeks
Shipping Methods:
–
For Standard we use DHL Express
–
Still not sure?
If
you have any questions/concerns, please feel free to contact our Customer
Support department over the live chat. We are available round the clock – 24/7.
Email:
[email protected]
CHat: Chat Now
