A Team of Eye Care Professionals at Specs Fair is always looking forward to earn
your trust and to have a long-term business with you. One of the final steps in
the process of working with us involves the Shipping. Our team insists on
erring on the side of over-communicating with our customers and potential
customers. Below you’ll find an overview of our shipping policy:
Process:
As soon an order is received, it takes 2 hours to be pushed to the
production, as we need to verify the order details, including the frame and
lenses compatibility and the shipping details
–
Depending upon the prescription and the type of lenses, the time varies in the
production. It can take up to 4-5 days for progressives, bifocals, and Tinted Lenses extra.
–
Initially, orders with Standard Shipping are shipped from our production to Australia and then they are forwarded to the individual customers.
–
Express shipping orders will be shipped from our production directly to the
customers
Transit times:
Following countries will have both options for Standard & Priority Shipping at checkout:
- Australia (Standard & Priority Shipping)
All
other countries on the websites will only have Express option.
Express Shipping for Australia take 7-12 days in transit and for other
countries, it is 10-15 days
Standard Shipping to Australia is 14-21 business days and for other
countries is 2-3 weeks
Shipping Methods:
For Standard, we use DHL Express
Still not sure?
If you have any questions/concerns, please feel free to contact our Customer
Support department over the live chat. We are available round the clock – 24/7.
Email:
info@specsfair.com
Chat: Chat Now
